Warranty & Protection

Comprehensive coverage for your tuned vehicle

1. Tuning Warranty

All ECU tuning services come with a comprehensive 12-month warranty covering:

  • Complete warranty against manufacturing defects
  • Software stability and performance issues
  • ECU functionality and optimization
  • Free adjustments and modifications within warranty period

2. Coverage Details

✓ What's Covered

  • Hardware malfunction
  • Software corruption
  • Performance degradation
  • Emergency re-tuning services
  • Free remapping adjustments

✗ What's Not Covered

  • Mechanical damage from driving
  • Accidents or collisions
  • Engine wear and tear
  • Modifications to other systems
  • Unauthorized tuning attempts

3. Stage-Specific Warranties

Stage 1 Tuning

12 months • 15,000 miles

Stage 2 Tuning

12 months • 12,000 miles

Stage 3 Tuning

12 months • 10,000 miles

4. Warranty Terms & Conditions

  • Warranty is non-transferable and applies to original vehicle owner
  • Vehicle must receive regular maintenance as per manufacturer schedule
  • No warranty if tune file has been modified after installation
  • Modifications must be performed by authorized ECU Tuner technicians
  • Warranty voids if vehicle is used for racing or professional purposes

5. Claims Process

Step 1:
Contact us with your booking reference and issue description
Step 2:
Provide diagnostic information or arrange inspection
Step 3:
Our team assesses the claim within 48 hours
Step 4:
Approved claims resolved within 7-10 business days

6. Extended Protection

Consider our optional Extended Warranty Plans:

  • 24-Month Premium: Full coverage for additional 12 months
  • Engine Shield Plus: Covers engine-related issues up to £5,000
  • Roadside Assistance: 24/7 roadside support across UK

7. Insurance Implications

Important information about your vehicle insurance:

  • You must inform your insurer of the ECU tuning modification
  • Most insurers accept Stage 1 tuning without premium increase
  • Stage 2+ may increase premiums by 5-10%
  • We provide warranty documentation for insurance purposes

8. Questions?

For warranty claims or inquiries, contact our support team at support@ecutuner.uk or call 020 7123 4567

Protect Your Investment

Add extended warranty or protection plans to your tuning service

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